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ScotAccount is run by the Scottish Government. It helps you access online public services in Scotland. It also keeps your information safe and protects you against fraud.

You can use your ScotAccount to securely sign in to a variety of public services in Scotland, including MyCare.scot.

When you create a ScotAccount, you'll only be asked to share the minimum amount of personal information needed to access MyCare.scot.

You need a verified ScotAccount to use MyCare.scot.

Sign in or create an account to continue.

When using this service, your information is protected by the same safeguards that are used for your health and care information generally.

MyCare.scot uses ScotAccount to verify your identity.

ScotAccount lets you access public services online. It's run by the Scottish Government.

If you have not used ScotAccount before, you will need to set it up and verify your identity.

• Find out how to set up and use your ScotAccount.
• Find out how to verify your identity with ScotAccount.

You should not give others access to your MyCare.scot profile or ScotAccount sign in details. This is to keep your information safe.

If you need support with your health and care, contact the National Contact Centre (NCC) at 0800 030 8014. Opening times: Monday to Friday, 9am to 5pm. Closed bank holidays.

To create a secure password, we recommend using a combination of:

• uppercase letters,
• lowercase letters,
• numbers,
• and symbols

Your password must be between 9 and 64 characters long.

Do not use common words like 'password' or 'hello'. And do not use personal information like your name or date of birth in your password. These make your password easy to guess.

MyCare.scot uses your contact details stored in ScotAccount to send you digital communications (such as email or SMS notifications).

To change the email address or phone number used by MyCare.scot, you need to change them in ScotAccount. Take the following steps:

1. Sign out of MyCare.scot.
2. Go to the ScotAccount Management page.
3. Select ‘Sign in’
4. Select ‘Change your email, password or phone number'
5. Follow the instructions to change your contact details
6. Save your updated contact details
7. Sign in to MyCare.scot
8. Go to ‘My account’
9. Go to ‘Personal details’
10. Check that your contact details have been updated

This process will only change the contact details that MyCare.scot and other services linked to ScotAccount use to contact you.

To change the contact details that your GP, hospital or another health and care provider use, get in touch with them directly.

When you use MyCare.scot, we record data about your activities for audit purposes and to understand how the service is used. This lets us know if we need to improve parts of the service.

View MyCare.scot's privacy notice to understand how we use and store your information.

You need to verify your identity with ScotAccount to use MyCare.scot. We may be unable to do this because:

• the service timed out while verifying your identity
• there is a problem with the service

Check the information you provided is correct and try again.

If you're still having issues with verifying your identity, contact the National Contact Centre (NCC) at 0800 030 8014 so we can try to sort this for you. Opening times: Monday to Friday, 9am to 5pm. Closed bank holidays.

You need a verified ScotAccount to use MyCare.scot.

Under certain circumstances we may be required to restrict some or all access to specified individuals.

Visit the NHS inform website to find local services and get health information.

Sometimes the service may become unavailable to use for a short amount of time.

If that happens, try using the service again later.

If the service does go down, visit the NHS inform website to find local services and get health information.

You need to be registered with a GP to use MyCare.scot.

You cannot register with a GP through this service. You need to find and contact a GP practice to register with them as a patient.

View MyCare.scot's terms and conditions and privacy notice.